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APIC Logo Merchandise



APIC offers a variety of professional and fun apparel and accessories, including our most popular “I Love Clean Hands” themed items. APIC’s logo merchandise is the perfect way to show your APIC pride, thank a colleague, or treat yourself. Visit the logo merchandise store.


Bulk Ordering

APIC is pleased to offer bulk order discounts on the tools and resources offered in the APIC Store. If you are interested in a multi-user subscription to the APIC Text Online (ATO), click here.

Bulk discount breakdown and terms

Quantity

Discount

1 – 9

Standard pricing applies

10- 49

10 percent off

50 – 99

15 percent off

100 – 299

20 percent off

300+

Contact products@apic.org


Terms and conditions

•             Final price: APIC reserves the right to review all bulk orders. APIC will compute shipping fees for you since APIC now ships by weight. The APIC Distribution Center will notify you of the final cost.

•             Single-item only: Bulk order discount only applies to purchases of multiple copies of a single item (e.g., 20 copies of Ready Reference for Microbes).

•             Member pricing: Bulk order discounts may be applied to APIC member price if the purchaser is an APIC member (member number must be indicated on the order form).

•             Not combinable: Bulk order discounts may not be combined with other product specials, promotions, sale items, or other discounts.

•             Gift certificates accepted: Gift certificates may be applied to bulk orders.

•             Quotes: The customer may request a quote prior to ordering by contacting products@apic.org.  Please enter “Bulk order quote request” in the subject line.

•             Digital products: Bulk orders of digital products are available. Please contact products@apic.org to place a bulk order for digital products.


How to order

To place a bulk order, please complete the APIC Product Order Form and send it with payment to the APIC Distribution Center.

Mail:

APIC Distribution Center
P.O. Box 291
9050 Junction Drive
Annapolis Junction, MD 20701
Tel: (240) 646-7032
Fax: (240) 396-5968

The APIC Distribution Center will follow up with the total amount due for your order and you must provide payment at that time.

For digital bulk orders, The APIC Distribution Center will contact you directly.


Delivery


Print books: After payment is processed, your order will be mailed to the address indicated on your order form.

Digital products (PDFs): After payment is processed, the APIC Distribution Center will email a receipt and instructions for downloading your digital products. 


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Ordering and payment information

APIC accepts the following methods of payment for product orders: Visa, MasterCard, American Express, and check.

Paying by check

Please fill out the order form and follow the instructions for paying by check. Questions? Email products@apic.org

Other ways to order

APIC also accepts orders by phone and fax.

To order by phone, call the APIC Distribution Center at 240-646-7032.

To order by fax (credit card payments only), complete an order form and fax to 240-396-5968. Note: This is a secure fax line.

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Return policy

Customers who are not satisfied with their purchase may return within 30 days of the invoice date. Digital/PDF products are not returnable. See Terms and Conditions below.

Customers must submit a return request in writing via fax, email, or mail to APIC’s customer service department. 

APIC Customer Service and Distribution Center
P.O. Box 291
9050 Junction Drive
Annapolis Junction, MD 20701

Fax: 240-396-5968

Email: products@apic.org (Subject line: Return request)


        Terms and Conditions
  • APIC does not refund shipping fees.
  • Digital/PDF products are not returnable.
  • Returned items must be received in resalable condition in order to be refunded. We recommend returning products in the packaging in which they were received, if possible.
  • APIC will process your refund after the returned item is received.
  • APIC reserves the right to deny return requests on products that are damaged in return shipment.
  • APIC reserves the right to not accept returns for special sales situations.

Damaged items

Please report damaged shipments within 10 business days of receipt. The damaged item will be reshipped at no cost.

To report a damaged shipment, please call the APIC Distribution Center at 240-646-7032,  or email us at products@apic.org (Subject Line: Damaged shipment). Please reference your order number, if possible.

Digital product returns

APIC does not accept returns of digital products (PDFs). 

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Shipping info

APIC uses UPS Ground for standard shipping (7-10 business days) on U.S. and Canada orders. 

For any other mode of shipment in the U.S. and Canada, contact the APIC Distribution center at products@apic.org or 240-646-7032.

For international shipments, contact APIC at products@apic.org or 240-646-7032.

Rush shipping

If you need expedited shipping, please contact the APIC Distribution Center for a quote at 240-646-7032 or products@apic.org. Expedited orders may incur a $20 rush fee in addition to rush shipping costs. 

International shipping
IMPORTANT NOTICE: Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties, and fees levied by the destination country (including Canada).

The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; APIC has no control over these charges and cannot predict what they may be. Contact your customs office for more information.

Abandoned orders will not be refunded.

Damaged shipments

Please report damaged shipments within 10 business days of receipt. Damaged items will be reshipped at no cost.

To report a damaged shipment, please call the APIC Distribution Center at 240-646-7032 or email us at products@apic.org (Subject Line: Damaged shipment). Please reference your order number if possible.

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